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Application Representative/Underwriting

Location: Brooklyn, NY
Job # 10131196
Date Posted: 11-09-2017
Currently seeking an Applications Representative to pre-screen and process new customer applications for approval.

Training will be provided.

Basic Qualifications
o High school diploma or equivalent, some Bachelor’s or Associate’s work preferred
o Six months to one year of customer service experience, 2 years’ experience preferred

Required Skills
o Ability to focus on a detailed application and ensure accuracy before submission
o Verbal and written communications skills
o Ability to identify and resolve/escalate complex problems
o Proficient keyboard and computer skills, especially Microsoft Office applications a plus
o Must be able to work in a fast-paced environment as part of a team, but assume ownership and responsibility for team and self-assigned work.

Job Responsibilities
o Review data submitted by sales agent and complete new customer applications
o Contact agent via phone or email, for additional information if not provided on initial paperwork
o Must be able to work independently with minimal supervision using pre-set company policies, procedures and standards as well as contractual agreements as guidelines for interaction and activity.
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