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Regional Manager (Dialysis)

Location: Chicago, IL
Job # 7169757
Date Posted: 03-17-2016
Looking to hire a Regional Manager for our operation that would oversee 8-10 of our nursing home dialysis units. Position would cover the southern Chicago suburbs. Must be willing to travel (Chicagoland metropolitan area, will receive travel allowance).

REPORTS TO:          Director of Operations
QUALIFICATIONS:
  1. Registered Nurse preferred or Healthcare/Dialysis related background
  2. Previous Management experience
  3. Understanding of CMS regulations and KDOQI guidelines
  4. Use of Microsoft Office including PowerPoint, Word, Excel, and Outlook
  5. Unencumbered driver’s license
  6. Current Healthcare CPR certification
POSITION SUMMARY:
 
This full-time exempt position requires higher level leadership abilities to oversee multiple locations and all direct reports (Charge Nurses, Dialysis Technicians, and Dialysis Assistants) in the subacute dialysis setting.  Accountable for customer service, staffing, operations within budgetary constraint, regulatory compliance and CRS policies and procedures.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Must be able to do light lifting of at least 20 lbs.  Requires mental, visual, and auditory attention to patients, customers, and staff.  Work environment is characteristic of a health care facility with air temperature control and moderate noise levels.  May be exposed to infectious and contagious disease/materials.  Requires travel between facilities.

JOB RESPONSIBILITIES:
           FINANCIAL:
  • Accountability for cost efficient operations in facilities/programs
  • Provides input into the development of staffing and supply budgets including the monitoring, assessment, and adjustment due to census fluctuations
  • Track compliance with financial goal related to hours and cost per treatment
  • Assures timely and accurate billing procedures
  • Identifies opportunities and develops plan for revenue enhancement and growth of services                                                                                                                       
           STAFFING & SUPERVISION:
  • Interviewing, hiring and retention of appropriate staff to maintain proper staffing ratios
  • Responsible for coaching, training and overseeing performance of direct report staff
  • Ensure orientation, new-hire training, and skills competencies of staff and maintenance of staff records
  • Provide continuing education opportunities as needs identified
  • Conducts regular staff meetings to share information and concerns
  • Maintain effective communication process with Director of Operations
  • Maintain effective communication with all CRS employees including departments heads and support staff
        QUALITY:
  • Promotes quality standards through utilization of KDOQ guidelines, ESRD, regulatory requirements and CRS professional standards of care
  • Assurance of quality patient outcomes utilizing KDOQI guidelines and professional standards of care
  • Provides for periodic chart audit and data collection for analysis of quality indicators
  • Track and trend data to determine need for policy change and/or facility practice
  • Prepares monthly QAPI data and summary and presents at monthly Corporate QAPI to Medical Director and ensures implementation of action plans
  • Reports unit activities weekly at Management Meeting
            REGULATORY & SAFETY:
  • Conducts monthly documentation audits
  • Conducts monthly facility audits
  • Follows up on Adverse Occurrence reports and conducts Root Cause Analysis as needed
  • Ongoing maintenance and team development of policies and procedures that reflect practice and assure safety and regulatory compliance
  • Reports and follows up on equipment repairs
  • Ensure timely and appropriate action to state survey recommendations
            CUSTOMER RELATIONS:
  • Provides for and maintains patient, staff, and facility confidentiality
  • Serves as a patient advocate
  • Supports and participates in customer relations and marketing efforts
  • Facilitates collaborative working relationships
  • Promotes positive customer service strategies with staff
  • Provides excellent customer service as it applies to all external and internal customers including patients, families, nursing home staff, CRS staff and physicians
  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
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