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Dispatcher/Freight Coordinator

Location: Brooklyn, NY
Job # 9628555
Date Posted: 07-20-2017
Shipping Services Company located in Brooklyn, NY, is seeking an experienced Dispatcher/Freight Coordinator

About Us:

We provide high quality Freight Shipping at a competitive price. Our knowledgeable and devoted staff successfully provides hundreds of clients with great savings and service. We guarantee safe arrival of your freight, on time, anytime. Some of the many services we offer include:
LTL Shipping, Truckloads, Rail – Intermodal, Refrigerated Trucking and  Expedited Shipping

Job description:
  • Communicating with customers, shippers, carriers, and dispatchers to manage pick-up and delivery schedules.
  • Data entry into TMS with details such as pickup and delivery times, and detailed internal notes throughout the shipment.
  • Recruit and develop carrier base to support needs.
  • Establish and maintain account specific customer relationships from an operations level.
  • Rate and lane negotiations.
  • Prepare any and all necessary documents including bills of lading, customs documentation.
  • Arrange for storage of cargo as required.
  • Prepare any over, short and damages documentation.
  • Tracking and tracing of current loads..
  • Resolve customer service issues (i.e. Freight discrepancies, deadheads, damages, etc.)
  • Follow up communications with either shipper and/or consignee to evaluate services when needed.
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